Andrew Spittle

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Tag Archives: Ben Brooks

I’m really excited to see Reeder 3 go live tonight in the App Store. Shawn Blanc and Ben Brooks wrote great reviews of it. I just set it up on my iPhone to sync with my Fever install. No more Google Reader. Pretty slick update to an already great app.

June 13, 2012Ben Brooks, reading, reviews, RSS, Shawn Blanc, software

The Argument for 3G MacBooks. I’m whole­heart­edly in agree­ment here. My 11″ MacBook Air is, in most ways, the ideal com­puter. Persistent web access with 3G built in would cover the last remain­ing hole in its features.

October 28, 2011Apple, Ben Brooks

The Masked Social Network

Effectively Instapaper has found a way to keep its users engaged with the site’s main pur­pose, read­ing, while offer­ing users ways of keep­ing tabs other read­ers. It’s like get­ting a peek at some­one else’s book­case, with­out them know­ing that you peeked. Imagine what would hap­pen… Continue read­ing →

September 19, 2011Ben Brooks, Instapaper, Marco Arment, social, Twitter

The Cable Internet Racket. Or, how not to pro­vide cus­tomer ser­vice and why monop­o­lies are bad.

June 25, 2011Ben Brooks, Comcast, customer service, internet

You Can’t Replace Email if You Require Email. Interesting post from Ben Brooks about how Twitter and Facebook are attempt­ing to replace email even as both ser­vices rely might­ily upon email to work.

May 9, 2011Ben Brooks, email, Facebook, Twitter

The downside to outsourcing subscriptions

Ben Brooks has writ­ten two great posts about Apple’s plan to take 30% of sub­scrip­tion rev­enues sold through its App Store. In the first one he notes: Apple is giv­ing you an out from cus­tomer ser­vice. If some­one needs to unsub­scribe or has issues with their… Continue read­ing →

February 20, 2011Apple, Ben Brooks, customer service, support
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