Hyperconnectivity makes informational asymmetries a thing of the past; every party to a transaction can negotiate a sale fully informed. Mark Pesce - Hypereconomics.
The Rands Test. Fantastic set of questions to assess how your team, your company, and yourself are doing. Too good to pull out just one quote or point.
The Future of Work: What happens when talent trumps capital? It will be interesting to watch as large incumbent businesses come to rely upon software more heavily. This short post considers how they’ll maintain a high level when “who” matters more than “how much.”
Ethical Coffee Chain. A coffee company that’s different. You’re investing in a specific farmer and can even buy early shares in the company. Interesting concept.
A newspaper can happily support a few reporters and an ad guy if it gives up the paper, the offices and the rest of the trappings. Too often, we look at the new thing and demand to know how it supports the old thing. Perhaps,… Continue reading →
The assertion that “somebody else will not let me do anything” should always be suspected as a cover-up for inertia. Peter Drucker — The Effective Executive.
When we focus on our perfect customers and make sure they’re completely blown away from start to finish, it’s true that it generates grateful customers who love you through thick and thin, and cheerleaders bearing testimonials. But what happens when you improve the experience on the other… Continue reading →
The Costs of Bookmarking. Cool data released by Maciej from Pinboard about how much it costs to keep the bookmarking service running. It’s really awesome to see information like this made public.
The US Postal Service story is not a unique situation. It is the situation. And we are going to be living with this situation for many years to come. We are crossing a huge chasm from an industrial society to an information society. And there… Continue reading →
Customers don’t patronize companies on the basis of the difficulty of the code or the unit test coverage percentage or whether you used Bodoni instead of Times New Roman on the home page. In fact I’ve made millions of dollars on companies with hideously ugly… Continue reading →