Interview with Rob Siefker of Zappos. Great 4-part interview with Rob Siefker from Zappos’ Customer Loyalty Team.
There is a whole class of salaried professionals that, should you meet them at parties and admit that you do something that might be considered interesting (an anthropologist, for example), will want to avoid even discussing their line of work entirely. Give them a few drinks, and they will launch into tirades about how pointless and stupid their job really is.
Seminars About Long-Term Thinking: Thinking, Fast and Slow. I’ve been reading Daniel Kahneman’s, “Thinking, Fast and Slow” lately. It’s a fantastic book and this lecture acts as a high-level summary to it. If you dig the lecture it’s well worth picking up the book.
How do good ideas spread? A great New Yorker piece from Atul Gawande about how some ideas take time to spread. More than just a theoretical piece, too, it includes specific examples.
I think we often view methods of tutorial creation as good or bad. Really, we would also be evaluating technologies and methods for tutorial creation based on the individual context.
Less thinking led to better solutions. More thinking led to worse solutions. Were grandmasters making their moves by inspiration?
No. Experts do not think less. They think more efficiently. The practiced brain eliminates poor solutions before they reach the conscious mind.
If you’re an entrepreneur looking for ideas, consider looking beyond the city-centric, navel-gazing, youth-obsessed mainstream. That doesn’t mean you need to fly to the end of the world. Chances are there are more people addressing the Big Problems of slum dwellers in Calcutta, Kibera or Rio, than are tackling the big problems of hardpressed folks in say, West Virginia, Mississippi or Louisiana.
Bullet Journal. A simple, analog system that helps you organize and track tasks, notes, ideas, and events. The demo video is really intriguing.
The Tyranny of Structurelessness. An article that started as a talk during a conference called by the Southern Female Rights Union. It dates to May 1970. Interesting to read by itself and in the context of more current flat organizations and communities.
Rebuilding the world technology destroyed: Influence lives at intersections. Yet, as an industry, it at times feels the boundaries we have built around who makes an effective product manager, or programmer, or designer, are stronger than ever, even as the need to cross those boundaries is ever more pressing.