Working in support you’ll find no shortage of frustrated people. Less common, but not uncommon, are the people who are frustrated and passionately angry. The people who express passionate anger are frequently the same ones who spend unbelievable amounts of time with your product. Your best customers can be your most…
Checkboxes that kill. Great post about the dangers in complex, customizable settings. Two key takeaways: regularly audit how people are using your product and consider whether more than 2% of your users will use a setting.
Dyson: We have created this expanding computational universe, and it’s open to the evolution of all kinds of things. It’s cycling faster and faster, and it’s way, way, way more than doubling in scale every year. Even with the help of Google and YouTube and Facebook, we can’t consume it…
Dissection of an Acorn 4 launch. Really great debrief of launching Acorn 4. The App Store trick to create a simultaneous launch was a clever hack.
Play by your own rules:
Listen to your users more than the press. Don’t get sucked into the gravity hole between you and your competition. Ruthlessly run your own path, not someone else’s.
Interesting lessons from the co-founder of Gowalla.
Rediscovering the beauty of Simplenote has done wonders for my memory and productivity. Paired with Notational Velocity it’s unstoppable.
App.net just added annotations to its API. Opens up a lot of doors for some pretty killer client application uses.
I think I might use App.net primarily and push those posts to Twitter once there’s a good iOS client that’s released. There are a few out there now in-development but they’re in closed betas.